Subscription Agreement

Since the subscriber wishes to subscribe to URoad application and website and benefit from its services on it, the following has been agreed upon:

Definitions:

Platform: is URoad website and application owned by, affiliated with, or through the service provider.

Service Provider: is URoad car rental application and website. in this agreement, is referred to as the first party or the service provider.

Clients: Individuals or companies who subscribe to the URoad website and application, referred to in this agreement as the second party or client.

Confidential information: constitutes all information received by the second party from the first party or through them.

Economy Cars Category: Cars whose daily rent does not exceed (300) three hundred dirhams.

Medium Cars Category: Cars whose daily rent is more than (300) three hundred dirhams and does not exceed one thousand dirhams.

Luxury Cars Category: Cars whose daily rent is (1,000) thousand dirhams or more.

First: The above definitions are an integral part of this Agreement

Second: Service provider obligations
  • • The two parties agreed that the service provider would display the vehicles supplied by the second party, through URoad application and website, and the second party will be informed of all the reservations received on the second party’s control panel in URoad system; so that the second party would prepare them for the customers, The second party has the right to check the data and to review which terms of the lease conform to the lessee, without any liability on the first party.
  • • The two parties agreed that the first party is not responsible for stopping the site or application due to emergency technical malfunctions or other reasons that result in an inability to continue operating it.
  • • The service provider has the right to stop the client's service due to a delay in paying the first party's portion for a period of more than (fourteen days) from the date of receiving the invoice, or if the client violates the terms and conditions, or if the second party receives a bad rating from the customers for two consecutive months while keeping all the client's financial dues.
Third: Client's Obligations
  • • The two parties agreed that the second party would provide the first party with all the vehicles, their prices, the additional services' prices, the branches' data, and their locations, and update them as soon as any change occurs. the second party undertakes that the prices submitted to the first party must be the same or less than the original prices.
  • • The second party is obligated to pay the proportion agreed upon for the first party if a reservation has been refused or is unable to implement for reasons due to the second party. The second party is also responsible for compensating the customer for the value of the reservation if a delay occurs for the customer in picking up the reservation for more than an hour from the picking-up time specified in the reservation without an acceptable excuse.
  • • The second party is obligated to provide what was booked on the same date and time specified in the reservation. If this is not possible for any reason, the second party must immediately provide a similar or higher vehicle to the customer without making the customer or the service provider pay any additional fees.
  • • The client undertakes to ensure that he fulfills the statutory conditions necessary to carry out his activity and the validity and conformity of the vehicles to the specifications and requirements in the country in which he rents his cars without any responsibility on the first party.
  • • The second party undertakes to disclose all discounts and promotions that he wishes to establish and to provide the service provider with the details at least two working days before their inclusion on the platform is approved.
Fourth: The Fees
  • The client agrees that the first party is entitled to a service fee, the amount of which is as follows:
  • Five percent (5%) of the total reservations for luxury cars.
  • Eight percent (8%) of the total reservations for the medium-sized car category.
  • Ten percent (10%) of the total reservations for the economy car category.
  • This percentage is only considered on the reservations that are brought to the second party through URoad application and website owned by the service provider. The client is obligated to pay the service provider the percentage details stipulated in this agreement.
  • The first party's percentage is computed monthly according to the second party's reservations.
  • The customer has the right to choose the payment method, in this case, the second party receives the total amount of the reservation from the customer. Then, the second party must pay the first party's percentage directly by transferring to the first party's bank account at the end of each calendar month without delay within seven working days from the date of sending the financial claim.
  • The customer can choose to prepay in the URoad application (Mada, MasterCard, Visa, Apple Pay, Transfer, etc.) in the first party's bank account. Then, the first party is obligated to transfer all the dues to the second party from the reservation amounts paid by prepayment at the end of each calendar month within seven working days from the date of sending the financial claim.
  • The customer can pay part of the reservation amount in URoad, and pay the remaining amount to the second party when the car is received. In this case, the two parties settle the amounts between them at the end of each calendar month and transfer the dues of each of them to the other party within seven working days from the date of sending the financial claim.
Fifth: General Provisions
  • • The two parties agreed that the term of this contract is a calendar year starting from the date of signing this contract and is renewable for a similar period unless one of the two parties notifies the other of its unwillingness to renew at least 30 days before the end of the agreement period.
  • • The two parties agreed that if one of the parties wishes to terminate the contract before its expiry, he must notify the other party in writing of his desire to terminate the contract at least 90 days in advance, during which the account will be settled between the two parties while preserving all the rights of the two parties.
  • • Any disagreement that may happen between the second party and its customers is not related to the first party.
  • • The two parties agreed that the contents of this agreement or any information between the two parties related to operations, technical, or financial are considered confidential and cannot be shared with any third party during the period of validity of the agreement or after its termination.
  • • This agreement produces all legitimate and legal effects in the process of regulating the relationship between the service provider and the client.
  • • Pursuant to this contract, the second party is not considered an agent, representative, partner, subsidiary, joint venture, or employee of the first party.
  • • These terms and conditions are mandatory and the second party cannot subscribe without agreeing.
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